Returns and Exchanges


We want you to be delighted with the jewellery you buy from Ammavaru Jewellery and therefore, we have a no-fuss returns policy. This means that if for whatever reason you wish to return an item you have purchased; you may return it within 14 days of receipt for a refund or exchange.

Conditions for Returns for Exchange or Refund

  • The returned Item(s) must be unused and undamaged
  • All items should be returned in a re-saleable condition, including the original box and bag
  • The returns note is completed and returned with the items along with proof of purchase

We regret that we are unable to offer a refund to items that are not returned in these conditions and within the time frame stated above and they will be returned to you.

Unless the jewellery is damaged or not as specified on your order confirmation, Ammavaru Jewellery Ltd are unable to accept returns for exchange or refund of the following items:

  • Pierced jewellery due to hygiene reasons
  • Personalised jewellery
  • Gift Vouchers

Refunds and Exchanges

Refunds will be issued via the original method of payment within 30 days of our receipt of returned goods.

We can only despatch exchanged items after the returned goods have been received. However, if you have seen something online and you don't want to wait, you can make your purchase online and send your unwanted item back to us, as long as the returned item(s) are within our conditions for returns and exchanges and returned within the time frame stated above under RETURNS.

We advise that exchanges generally will take 5-7 working days from our receipt of your goods to despatch, however, during busy periods of time this may be extended and you will be advised accordingly.

Returning your Purchase

Simply repackage the unwanted jewellery in its original packaging and post it back to us along with the completed returns form. A returns form will be emailed to you also with prepaid postage.

We are pleased to offer free tracked returns on all orders within the UK. International customers will have to arrange their own paid returns postage.

Simply attach the Tracked Returns 48 Royal Mail label to the outside of your parcel. Send via your local Post Office - retaining a proof of posting

UK & International Returns

Send to:

Ammavaru Jewellery Ltd
49 Pasture Road